• myCPR

myCPR was designed as a free service for our customers to check their call status, order status, communication notes and even to watch our depot repair facility in action. CPR is excited to be using cutting edge technology to bring you up-to-theminute information as simple as a click of the mouse. Of course the security and ease of use is of the utmost importance, that is why we have provided passwords for each customer to see your individual service calls.

openCall

openCall allows you to open a problem ticket online. Features of openCall include:

• Ability to track all calls placed whether the call was placed on line, via the phone or the equipment was carried in.
• An urgency field which alerts CPR’s staff when mission critical machines are down. Convenience - calls may be placed 24 hours a day, seven days a week.

myCall

Maintaing open communication is a key to CPR’s success. Keeping you, our valued customer updated on all open service calls allows you to plan accordingly. myCall features include:

• Search by call number
• Date call was placed and the most recent status report.
• Problem description
• Contact Information
• History of previously placed calls (allows you to monitor trouble trends).