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| |
Holiday Wish from Jerry |
| Security News:
•
Have you met DAVE? |
| Recent Changes at HP |
| Managing Spam & Email |
| CPR Learning Center News |
Upcoming Events in 2006:
•
Cisco
NOW van & |
Phone Numbers: Grand
Rapids: Kalamazoo:
|
VoIP
seminar
Holiday
Wish from Jerry
Valued
Customers,
The CPR Team would like to wish our valued customers and partners “Happy Holidays” and a prosperous New Year. It is a good time of year to reflect on the blessings, opportunities, challenges and new partnerships that 2005 brought to us both personally and professionally.
Because of you, our valued customers, CPR had the opportunity this year to offer 50+ technology seminars attended by 700+ customers. We responded to over 28,700+ service calls maintaining a 4.77/5.0 Customer Satisfaction rating. CPR also consulted on 275+ projects, working in partnership with hundreds of companies in the West and Southwest Michigan markets.
In 2006 we will continue to support you and our community by supporting local businesses, and by volunteering for and contributing to local charities. We will continue to work on implementing solutions that meet your business needs and will do so with your companies’ best interests in mind.
Thank you for being our customers. We wish you a healthy, happy and prosperous New Year.
Jerry
Engle & The CPR Team
Have
you met DAVE?
Have you met DAVE? As the newest member of the CPR Security Team, DAVE
may be doing most of the traveling, expanding CPR beyond Michigan. Luckily,
DAVE requires no lodging or meals expenses.
As you’ve probably guessed, DAVE is not a person. DAVE stands for Device Available Virtually Everywhere! DAVE is the CPR Security Team’s remote security probe. This probe, encased in a military-grade case, can be shipped almost anywhere. Once plugged into a network, DAVE will “call home,” allowing a CPR Security Team member to actively assess a network.
If
you are interested in learning more about DAVE or CPR’s Security
Services, contact the CPR Customer Support Center or Click
Here.
Introducing
Matt Saunders
CPR would like to announce the addition of Matt Saunders to our staff.
Matt joined CPR as a Consultant, specializing in Security and Voice Solutions.
Matt is a Certified Information Systems Security Professional (CISSP),
a Cisco Certified Voice Professional (CCVP), a Microsoft Certified Systems
Engineer (MCSE) and has multiple Cisco certifications as well as HIPAA
certifications. Matt has over 15 years of experience in the technology
industry and has worked in all segments of the marketplace, including
healthcare and education.
Recent
Changes at HP
As you may be aware, HP is making changes to its Business to Business
sales support. Your organization may have received a letter from HP outlining
the changes to the HP sales support structure.
CPR
has received requests from customers asking for assistance in understanding
these changes and in maintaining a seamless transaction when purchasing
with the Business to Business program. CPR’s team of local account
managers, sales support staff and engineers are here to assist you with
HP products, services and solutions requirements.
As your HP Influencer Partner, CPR will assist you throughout the procurement process. Contact CPR as your first step in any request for quotes or assistance in finding the right equipment to purchase.
Discover the benefits of Managed Email Security
CPR recently began implementing an affordable, managed email security system
for our customers. The tool assists in managing email by filtering out suspicious
and unwanted spam messages and by preventing the sending of confidential
or inappropriate content. We have heard such great feedback from our customers
that we decided to feature this special offering in the December e.News.
One CPR customer stated, “Prior to Managed Email Security, I was receiving
30+ unwanted emails a day. Once the final implementation was tweaked, I
received zero unwanted emails.” Additional CPR customers have had
similar results.What does a Managed Email Security do?
• Controls what comes in
• Knows what goes out
• Encrypts your email
• Keeps your company compliant
• Manages your email
To learn more about Managed Email Security Click Here.
News
from the CPR Learning Center
• CTX 1256AI – Citrix: Presentation Server 4.0 Release
1/17 – 1/20/2006 (Grand Rapids)
• Microsoft 2273 – Managing & Maintaining Server 2003
1/16 – 1/20/2006 (Kalamazoo)
Application
Class Specials
•
Crystal
Reports Introduction
12/20 – 12/21/2006 (Grand Rapids)
•
Access
Beginning 2003 1/04/2006 (Kalamazoo)
•
Access
Intermediate 2003 – 1/06/2006
(Grand Rapids)
•
Quickbooks
Pro 2004 Introduction –
1/19/2006 (Kalamazoo)
You
may also visit the CPR Learning Center calendar at http://www.cprgr.com/TrainingCalendar/.
Please note that not all courses are listed on our calendar, but are
added by customer request.
Training Survey
In an effort to provide the most timely and relevant courses for our
customers we are asking our customers to complete a survey to help us
set up our 2006 Training Calendar. In appreciation of your feedback,
each responder will receive a $50.00 Learning Center Coupon and a chance
to win a $25.00 gift card.
Click here to complete the survey.
and Reserve Your Seat
While details are still being worked out, we do have a few events that are sure to be well-attended in early 2006:
Cisco
NOW Van & VoIP Seminars
January 10th – 11th in Grand Rapids & Kalamazoo
NOW is the Cisco Systems Network on Wheels, a 25-Foot mobile demonstration
showcase equipped with the latest Cisco networking technologies for small
and medium-sized businesses.
Additional details will follow in the next few weeks.
CPR and Blue Granite will be hosting a Sharepoint Seminar on Wednesday, February 8, 2005 from 8:00am – 12:00pm in Grand Rapids. Click here to “reserve your seat.” Additional details will follow in the next few weeks.
Additional details will follow in the next few weeks.
If there's something you'd like to see in the next e.news, we'd like to know. Click on the following link to send us your suggestions:
info@cprgr.com.
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