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Collaboration with Cisco By: Milton Moore The current economic crisis in the US and abroad is of great concern to many businesses. Technology will play a major role in helping firms survive and even thrive during this tough period. The question is what can IT do to deal with the new realities? This is a great time to re-engineer business processes by implementing technologies that can cut cost and increase productivity. Technologies like Virtualization, Virtual Private Networking and Unified Communications are perfect examples.
Web
Collaboration is a critical tool for the tech savvy organization. Combined
with the right telephony system it will provide a powerful platform for
all workers. If you would like to discuss how WebEx and Unified Communications
can help your business succeed please
contact us. CPR Achieves Advanced Unified Communications Specialization from Cisco CPR, a division of Corporate Technologies LLC, is pleased to announce that we have achieved the Advanced Unified Communications Specialization from Cisco®. This specialization recognizes CPR as having fulfilled the training requirements and program prerequisites to sell, deploy and support comprehensive Cisco Unified Communications solutions. In addition, CPR also achieved the SMB Specialization. The SMB Specialization recognizes Cisco resale channel partners whose primary focus is on the small and medium-sized business (SMB) market with fewer than 250 employees. The Cisco Advanced Unified Communications Specialization allows CPR to focus on unified communications market opportunities that require advanced product knowledge and the ability to deploy solutions over multiple sites and geographies. These products include Cisco Unified CallManager, Cisco Unity Connection, Cisco Unity voice messaging and unified messaging, and Cisco Unity Express, Cisco Unified Contact Center Express, Cisco Unified Videoconferencing and Cisco Unified MeetingPlace Express. ![]() CPR’s Cisco SMB specialization reflects an increasing depth of sales, technical and service expertise in particular technologies. As a Premier Certified Cisco Partner, CPR has access to comprehensive sales, technical, and lifecycle services training and support from Cisco. Contact your Account Manager today to find out how CPR can assist your business with their Cisco needs. Technology Advantage® helps local business with increasing IT needs Green Valley Agricultural is a growing fertilizer producer in West Michigan with multiple locations including Caledonia, West Olive, Hamilton and Bangor, Michigan. The company has managed to expand its operations over the past year and continues to succeed in a difficult Michigan economy. Along with company growth, the need for ongoing IT services also increased. The controller was responsible for the majority of the technology maintenance, along with all his other chief responsibilities. Green Valley recognized the need for complete IT support, but were not able to justify the cost of employing a full time IT technician. Green Valley also needed a network refresh, but had limited resources to make a proper self-recommendation. CPR’s Technology Advantage® program was introduced to Green Valley Agricultural. The program not only gave them the 24x7 support they required, but also help desk support, onsite hours and Exchange maintenance and monitoring. In addition, the Onsite Manager (network device) allowed CPR to perform a network assessment for Green Valley and render a network refresh recommendation based of their current infrastructure and hardware utilization trends. The Onsite Manager also sent patches to Green Valley’s PCs and will continually send updates as well as a monthly service and inventory log for Green Valley Agricultural to view in the future. By utilizing Technology Advantage, CPR is now able to manage Green Valley’s growing IT requirements. The overall goal to create a suitable full service IT solution, without the cost of hiring an in-house technician, was achieved. “Working with CPR under its Technology Advantage program has given us the IT support and resources our business requires in a rapidly evolving, technological economy.” - Todd Schrotenboer, Controller, Green Valley Agricultural. To see if Technology Advantage can help your business, click here to request more information or click here watch our podcast.
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