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Cisco Unified Communications Express
Technology Advantage™
Making the move to Server 2008 
New Classes at CPR
CPR Learning Center News
Upcoming Events:
•
Cisco NOW van and Unified Communications Seminar
 

Phone Numbers:

Grand Rapids:
616.575.8500

Kalamazoo:
269.375.9094

www.cprgr.com

 
Save your Small Business Money with the
Microsoft Big Easy Offer by June 27, 2008
Microsoft Small Business solutions can help you:
• Work more efficiently. Save time by instantly finding and organizing your information and automating PC maintenance tasks.
•
Back up and better protect customer data. Help protect valuable business data with scheduled data backup, plus virus and malware protection.
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Market and sell. Manage customer information in one place, and create professional documents and marketing materials in house.
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Stay connected. Whether you are in the office or on the road, easily connect, communicate and network with people and information.

Examples of Microsoft Savings:
A Microsoft Open License agreement gives your business a better deal if you purchase 5 or more copies of software. You can save up to 25% whether you buy or subscribe to Microsoft software. Click here for more details or call your CPR Account Manager.
Cisco Unified Communications Express
By: Milton Moore
In case you have not heard, Cisco has an affordable, smaller-scale Unified Communications solution. It consists of 2 components, Cisco Unified Communications Manager Express and Unity Express. Cisco Unified Communications (UC) Manager Express is the call processing engine. UC Manager Express runs on an Integrated Services Router (ISR) and does not require a dedicated server. The same ISR router can be used for access to the Internet, the corporate Wide Area Network (WAN) and Virtual Private Network (VPN). Depending on the router, UC Manager Express can support between 8 – 240 IP Phones. It supports the majority of Cisco IP phones and also supports Cisco softphone, IP Communicator.

Unity Express is Cisco’s voicemail solution for the ISR router. It can support between 12 - 250 mailboxes. Unity Express comes as either a Network or Advance Integration Module (AIM). Both platforms support features like Integrated Messaging, which allows users to see their voicemails in email. With Unity Express you can create multiple Automated Attendants and play different greetings based on the time of day. Other nice features supported by Unity Express include fax integration, live reply, live record, VoiceView and remote message notification.

When combined together these two products provide a very powerful communications solution for any small to medium sized business. During the month of June, CPR will be providing technical training classes for Unified Communications Manager Express and Unity Express. In addition, CPR will be hosting the Cisco NOW van on June 13th to allow our customers an opportunity to have a “hands on” experience with the UC Manager equipment. Click here for more information.
About Milton
Milton Moore is Principal Consultant at IP Consulting, Inc, a CPR partner. Prior to founding IPC he was a Senior Systems Engineer with Cisco Systems for more than 6 years. His certifications include the Cisco Certified Internetwork Expert (Routing & Switching) and the Cisco Certified Internetwork Expert (Voice). Visit Milton's blog at http://www.voip-tricks.com/wordpress/

For more information on Technology Advantage™ or any of our service plans, contact us at (616)575-8500 or click here to watch our podcast.
Making the move to Server 2008
 CPR recently attended the Windows Server 2008 Launch Event at the DeVos Place. With over 500 IT professionals in attendance, the event generated a lot of interest. To discuss the benefits and features of Server 2008 such as built-in web and virtualization technologies, contact your CPR Account Manager today.

Or if you are interested in technical training, see our new lineup of classes below.
New Classes at CPR
 Recently released courseware is now available at The CPR Learning Center. For more information on one of these classes or for a course outline, email or call Karen Forester at (616)318-8864.
Microsoft Technical Classes:
MS 5117 Install, Config, Maintain and Troubleshoot Windows Vista
3 days
MS 6417 Server 2008
3 days
MS 6451 Planning, Deploying, and managing Microsoft Systems Center Configuration Manager 2007, Student Edition
5 days
MS6424 Fundamentals of Windows Server 2008 Active Directory Microsoft
3 days
MS6462 Visual Studio 2008: Windows Workflow Foundation
2 days
MS5178 Implementing and Maintaining Audio Visual Conferencing and Web Conferencing Using Microsoft Office Communications Server 2007 Student Edition
2 days
Other Classes:
Crystal Reports 2008 Basic and Advanced
2 days each
SharePoint Services Level 1 and 2
2 days each
SharePoint Designer
1 day
Special Training Offers

The Cisco NOW Van and Unified Communications Seminar
Friday, June 13, 2008 10:00am – 3:00pm
Location: CPR - Grand Rapids Office

Come experience the very best in real-world, small and medium-sized business solutions from Cisco® in a mobile showcase that’s both educational and entertaining. If you’ve seen it before, you’ll want to again. The NOW Van has been recently updated with the most advanced Unified Communications and Security solutions available today.

Van tours and informational sessions throughout the day. Session topics include:
Starting Small & Planning Big with Call Manager Express and
Unified Communications – What’s the Buzz?
To learn more about the NOW Van and U.C. seminar, click here.
To register for the NOW Van and U.C. seminar, click here.