Technology Feature of the Month:
Online Backup Solutions
The success of your business could be determined by how successfully you can recover from a server failure resulting in critical data loss. Many companies simply trust that their backups are running smoothly, only to find that mission-critical data may not be recoverable. In addition, many companies are treating all data the same, instead of prioritizing which data would need to be restored most quickly after a failure.

The experts estimate that 60 to 70 percent of mission-critical data is stored at off-site locations, and according to the U.S. Census Bureau there are more than one million remote office/branch office (ROBO) sites nationwide.

In response to these needs, CPR has introduced Protect – an online backup service that allows customers to back up, recover and protect their critical data. An agentless online backup and restore solution for distributed environments, Protect safeguards all your mission critical information whether the data is on laptops, desktops or servers.

If you are struggling with the “operational headaches” that come along with backups, data loss, long downtime during restores, and if you must deal with security and compliance issues, then CPR’s Protect service can help address your concerns.

Locally stored and fully encrypted in CPR’s Data Center, Protect is designed to fully automate the backup/recovery process, while ensuring the security of your data.

If you are interested in learning more about the benefits of Online Backup, please consider one of the following options:

	Join us for a Managed Services/Online Backup seminar on Tuesday, September 12, 2006 from 8:30 – 10:30am - see invitation
	Contact us today to view a 5 minute online presentation (right from your desk)
	Schedule a visit with a CPR Online Backup Specialist

Business Continuity Planning: Are you prepared?
Individual Appointments Available with CPR’s Business Continuity Specialists

CPR recently hosted a business continuity planning seminar – the response to this event reemphasized the importance of business continuity planning to our customers. The duties of assuring auditors, business owners and shareholders that you are taking the appropriate steps to plan and prepare for a business interruption often fall on the shoulders of the Technology Department. While this is the case, the process of building a plan involves all departments of an organization.

In response to the overwhelming interest in Business Continuity and Disaster Recovery Planning, CPR is scheduling individual appointments with our Business Continuity Specialists. The week of September 11 – 14th Robert Baldyga will come to your facility and meet with you to help determine your company's next steps.

If you are interested in a one-on-one appointment, please contact Jamie Metcalf to schedule your time.

Leveraging your Software Purchases
Navigating the intricacies of software licensing can be a challenge. CPR employs a full time specialist who focuses on helping customers assess, plan for and realize the benefits available from their licensing purchases. Sue Bishop is a Microsoft Licensing Champion and has worked with customers to help them get the most out of their software purchases and plan for future growth.

If you are interested in learning more about the benefits of software assurance and promotions and how they apply to your company, click here and Sue will contact you to discuss your needs.

CPR Recognized by HP for Excellent Service
CPR was recently recognized for outstanding customer support and participation in HP Programs. CPR has consistently earned the status of HP Premier Service Partner, and during Q2 2006 the CPR service team turned in another great performance. During this period, CPR earned exceptionally high grades in customer satisfaction, parts efficiency and first-time-fix.

Thank you to our customers for entrusting CPR with your equipment repair needs. We appreciate the opportunity to serve you!

News from the CPR Learning Center

Online Backup Solutions Seminar
Planning, Preparing & Protecting your IT & Business Investments
Tuesday, September 12, 2006 8:30am – 10:30am
Location: CPR – Grand Rapids Office

CPR will be hosting an informational seminar to share with you the latest in offsite online backup and other managed services. If you are struggling with "operational headaches" that come along with backup, lost data, long downtime during restore, and if you must deal with security and compliance issues, CPR's Protect service addresses these concerns. CPR's Managed Services Experts will review the business case for online backup and managed services including: monitoring, back up solutions, managing costs and planning for future growth.

To learn more about the Online Backup Solutions Seminar, click here.

To RSVP for the the Online Backup Solutions Seminar, click here.

Business Continuity Seminar: Building a Plan
Wednesday, September 20, 2006 8:00am – 10:30am
Location: Holiday Inn West – Kalamazoo

Business Continuity and Disaster Recovery are real concerns for most businesses. The process of assuring auditors, business owners, and shareholders that you are taking the appropriate steps to plan and prepare for a business interruption can be difficult and costly.

What procedures have you implemented? What plans do you have in place?
This information session will highlight the baseline information needed to develop an effective business continuity plan. The approach presented will assist attendees in prioritizing tasks based on several critical factors, including regulatory requirements, cost, and operational effort.

Effective Virtualization in your Infrastructure
Featuring Virtual Infrastructure 3 & Disaster Recovery Solutions
Wednesday, October 4, 2006 8:30am – 10:30am
Location: CPR – Grand Rapids Office

VMware and Vizioncore experts will explain how to further advance your strategies for Virtual Infrastructure and Disaster Recovery. This session will highlight how to improve network service levels, use fewer hardware resources, and spend less by implementing Virtual Infrastructure 3. Learn how esxRanger strengthens your Virtual Infrastructure as a compelling component of your disaster recovery strategy.