• Service Offerings
CPR’s dedication to the philosophy of Service First has contributed significantly to becoming West Michigan’s largest IT solutions provider and a leader in customer satisfaction.
These are our offerings:
Technology Advantage®
Technology Advantage® is a unique IT solution that provides Fortune 500 level IT support to small and medium sized businesses for an affordable monthly rate. Technology Advantage® Service Components include:
- Help Desk
- Remote Monitoring & Maintenance
- Onsite Support
Managed Services
CPR’s Managed Services will monitor day-to-day network health and utilization to keep you informed of any potential problems so you can be assured of the continuance of all business operations. Managed Services allows you spend more time developing business solutions for your company. This includes:
- Protect Online Backup
- ProView Remote Monitoring
- Managed Systems Hosting
- Interet Service Provider (ISP)
- Critical System Updates
- Virtual Network Management
- End User & Network Support
- Web Site Hosting
- mailMAX Email Security
- Business Continuity
- Disaster Recovery
Security
CPR has developed a comprehensive security practice to help companies achieve a stable and secure networked environment. This includes:
- Security Assessments
- Intrusion Detection Services (IDS)
- Incident Response
- IT Forensics
- Malware/Spyware
- Implementing LAN/WAN Security Best Practices
Consulting Services
After evaluating your business environment, CPR’s knowledgeable staff can guide you through your technology planning by providing these services:
- Business Continuity/Disaster Recovery Planning
- Strategic Consulting - IT Advisor
- Project Management
- Network Design
- Assessments
- Business Impact Analysis
- Data Center/Facility
- IT Vulnerability
- Secure Network
- Storage
- Wireless
