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• Incident Response

A company had “quarantined” some questionable data – unsure of its content they contacted CPR’s incident response team. The data had been “stored” by an overseas hacker on the company’s server. The team was able to decipher the content. The illicit content was analyzed and removed, the infected network was hardened using strict security practices.

In this age of “fear, uncertainty, and doubt”, having the expertise available to react is critical when dealing with information security risks. CPR’s Security Incident Response offering addresses our customer’s need to have immediate and continuous access to high level security expertise.

CPR’s Security Consultants will meet with your organization to detail the service options and create a custom response plan. You will be provided contact information, including pager access.

The response plan will identify and document your staff members, executives and support vendors. Escalation processes and timing will be documented to assure that each incident is customized to your unique requirements.

The CPR Incident Response will…

Respond – based on a predefined plan for your environment.

Retain – critical information that is necessary to judge the depth and damage that occurred during a breach event or virus activity.

Recommend – action to reduce and/or eliminate future risk.

Deliverable

Security web portal access. Custom response plan including service level agreements.

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